Your privacy
How information shared with Genesis Animal Welfare is used, and how to contact us about it.
Updated: 12 November 2026.
Who to contact
Genesis Animal Welfare Inc (ABN 58 668 387 073) can be contacted at rescue@gaw.org.au about your information, a correction or a privacy concern.
Enquiries and applications
The enquiry form asks for your name, email address, an optional phone number, enquiry topic and message. We use these details to respond and discuss the help or application you have requested. A form enquiry is not a completed adoption or foster application.
Rescue requests
The rescue form asks for your name and contact phone, an optional email address, the animal’s current location, its condition and other details you provide. We use this information to assess your request and discuss possible assistance. The email includes a GAW reference and the time the request was received. Please provide only the location and access information needed to find the animal safely.
If you go on to apply, the team may need information about your household, home, existing animals, experience and ability to provide care. Ask the team what is required and how to send it securely. Do not send identity documents or financial details through the general enquiry form.
Where a message goes
Messages from the live website are sent to GAW’s rescue mailbox through its hosting provider. They are handled by the people responding to the enquiry. The website does not publish messages or keep a separate application database. Email systems and their backups may retain a copy.
Only share information about other people when you have their permission. Do not include sensitive information that is unnecessary for your enquiry.
Email updates
The updates form sends GAW a request to contact you about its work. It does not automatically enrol you in a mailing list. Consent to updates is separate from an adoption, fostering or general enquiry. You can ask GAW to stop updates at any time.
Security and retention
The live forms use encrypted HTTPS transport and limited security records to reduce spam and repeated submissions. Those records contain times and keyed identifiers, not message text or your name and email. Security entries expire after a day and are cleared on later form activity.
Enquiries may be kept for follow-up and necessary records. Contact us about access, correction or deletion.
Website visits
This version includes no analytics, advertising trackers or third-party embedded widgets, and loads its fonts and images locally. The hosting provider may keep ordinary access and security logs, including network addresses.
Donation services
PayPal and any external donation service have their own privacy practices. Payment details are handled by that service, not the enquiry form. Contact GAW about a donation receipt using only the information needed to identify the donation.
Questions or concerns
Email rescue@gaw.org.au with a privacy question or request. Explain which information concerns you, without sending more sensitive information than necessary.